xGold Tech Enterprise AI
xGold Tech builds AI into the systems you already run, so documents get processed, reports get produced and cases get closed in a fraction of the time, with savings your finance team can verify.
Manual steps between systems look cheap per task. Across a year they are the largest cost most operations teams never see on a line item.
Invoices and intake
$10.89
vs $2.78
Cost to process one invoice: average organization vs top performers. Top performers also post in 3.1 days instead of 10.9 and see 9% exceptions instead of 22%.17
At 50,000 invoices a year, the gap is about $400,000 and seven calendar days of float on every payable.
Reporting and close
50%
take 6+ business days
Share of finance teams whose month-end close runs six or more business days. 27% regularly take more than seven.18
Every extra close day is a day leadership decides on last month's numbers, and a week of senior finance time spent assembling rather than analyzing.
Rekeying between systems
1 to 3%
of fields
Error rate for trained staff entering data by hand, measured per field in a controlled study.19
On a 40-field record, that is an error in roughly half of all records. Each one is found downstream, by a customer, an auditor or a colleague who has to chase it.
Support and service desks
$13.50
vs $1.84
Median cost per contact on assisted channels (phone, chat, email) vs self-service.20
Most tier-1 requests are lookups against systems you already own. Each one that reaches an agent costs seven times what it needs to.
Six implementations we deliver inside your existing systems. Each one is scoped to a workflow, an owner and a metric before we write a line of code.
Documents
Invoices, claims, contracts and forms read, checked against your master data and routed for approval. Exceptions go to a person. Clean records post straight through.
Measured by cost per document, exception rate, days to post.
Reporting
Close packages, variance commentary and management reports assembled from the ledger and source systems, with every figure traceable to its origin.
Measured by days to close, hours per report, corrections after release.
Integration
The handoffs that live in email and spreadsheets between CRM, ERP, HR and ticketing systems replaced with governed write-back. One record, no rekeying.
Measured by cycle time, rekeying errors, touches per case.
Support
Assistants that resolve tier-1 requests from your knowledge base and your systems of record, and escalate the rest with the full history attached.
Measured by cost per contact, resolution rate, time to resolve.
Agents
Agents with their own identity, least-privilege access and an approval gate on every high-impact action. They do the work. Your people keep the authority.
Measured by cost per completed case, authorized-action rate, review time.
Governance
A usage inventory, approved tools, data rules and training on real tasks by role, so the sanctioned path is also the easiest one.
Measured by unauthorized-use incidents, sensitive-data events, adoption by role.
AI earns its place when a named owner can show a repeatable result, a defined risk boundary and a cost the business can defend. Everything on this site is in service of that.
Documented implementations, each with the starting problem, what changed, the systems involved, what was measured and the result. Linked to the original source.
Providence Health + IBM · Internal hiring
Hiscox + Google Cloud · Underwriting intake
Other organizations' documented implementations, not xGold engagements. All implementations and a sample pilot report
Three phases. Each is priced before it starts and ends in a decision you make with evidence in hand. Scope, responsibilities, costs and controls are on the How we work page.
Phase 1 · Weeks 1 to 3
Fixed fee, quoted before we start and credited toward the build. We inventory current AI use, map one to three workflows, baseline cost and quality, and compare non-AI alternatives.
Phase 2 · Weeks 4 to 12
Scoped and priced from the assessment. We build the smallest production-relevant version, connect it, instrument every step and run it on real work with the people who own it.
Phase 3 · Monthly
A monthly retainer sized to run cost and review load. We track outcomes, exceptions, human review and spend against the baseline, then expand, improve or stop.
You leave it with a one-page map of the workflow you picked, what it costs you today and whether it is worth an assessment. No deck, no proposal, no obligation.
Your first deliverable
Map one current process, define its cost and quality baseline, identify a decision owner and agree what financial outcome would justify investment.
What we ask on the call
If the call shows a case, the next step is the fixed-fee assessment. If it does not, we tell you, and you keep the map.